Privacy policy

Welcome to our Privacy Policy

- Your privacy is critically important to us.

Winzy is located at: Banjara Hills - Hyderabad

Overview

This privacy policy applies to the entire contents of the platform “Winzy App” operated by. Winzy App Private Limited [“Winzy App”]. which may be referred to hereon in as "we" or "us" or "our" (as applicable)] including, without limitation,.www.winzy.in (the "Website") or any application or software used to access the platform (Website and App)

Please read the Privacy Policy below carefully before using Winzy App platform. By using or registering on Winzy App, you accept and agree to the terms of this Privacy Policy. If you do not accept these terms, you will not be allowed to access Winzy App platform.

The users are responsible for keeping their information current. The user may update their information by contacting us at.winzy.info@gmail.com, and we will use reasonable efforts to process any change the user makes; provided, however, that requests to delete information are subject to Winzy App’s internal reporting, processing and retention policies and all applicable legal obligations.

We at Winzy App are committed to preserving the privacy of all visitors to our platform Winzy App. We are committed to ensuring that all services and activities made available via the platform Winzy App will be provided in a safe and secure online environment. We do not publish, sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

Please read the following carefully to understand our views and practices regarding the user information.The privacy policy applies to our services available under the domain and sub domains of.www.winzy.in and the Winzy App App.

This policy sets forth the terms that apply to any information we collect from you and any information that you share through your use of www.winzy.in, mobile software accessible from a mobile device (“.Winzy App App”) collectively referred to as the “ Winzy App Site”.

By visiting the Winzy App Site you agree to be bound by the terms of this Privacy Policy. If you do not agree please avoid using or accessing the Winzy App Site. This Privacy Policy describes the information, as part of the normal operation of our services, we collect from you and what may happen to that information. By accepting the Winzy App’s Privacy Policy and the Terms & Conditions at the time of registration, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Winzy App’s Terms and Conditions. This Privacy Policy is effective upon acceptance in registration for new registering users, and is otherwise effective on 31st March 2016 for all users.

Your Privacy - Our Commitment

At Winzy App, we are extremely proud of our commitment to protect your privacy and recognise that you have a right to know about the information we access or collect about you, how your information is being used by us and what we do to protect your information. Please read the following policy to understand how your personal information shall be treated by Winzy App Site.

What Does This Privacy Policy Cover?

This Privacy Policy is part of the Winzy App’s Terms & Conditions and covers the treatment of user information, including personally identifying information, obtained by Winzy App including information obtained when you access the Winzy App’s Site or any other software provided by Winzy App and any information that you may share through use of the Winzy App Site.

This Privacy Policy does not apply to the practices of companies that Winzy App does not own or control, or to individuals whom Winzy App does not employ or manage, including any of the third parties to which Winzy App may disclose user information as set forth in this Privacy Policy.

Information you provide

You provide us information about you on the following occasions:

1. When you create a user account on the Winzy App Site, you shall provide us with your name, contact number, email id, user id and password.

2. When you post or upload your comments, opinions and feedback on the Public Forum of the Winzy App Site.

3. When you log on to the Winzy App Site through a third party social networking site account, you provide us your account information with such third party social networking sites that may include your email id, your profile picture and profile data.

4. When you access the Winzy App Site you allow us to access the features of your mobile device such as the phone number, your contacts, IMEI number of your device, whether a phone call is active, the number that the phone call is connected to and the like. The access to your mobile phone device features is used to stop the radio commentary and terminate the internet access when you make or receive a call without any disruption and the Winzy App Site does not access or store this information on its servers. The access to your contacts by the Winzy App Site is only for the purpose of providing you with the convenience of sharing live scores of a match/sporting event with your personal contacts as and when you desire, chat with your friends, connecting with nearby people and other information/features contained on the Site.

5. When you send us a feedback mail, your mobile device's IMEI number, your device model, OS version and the Winzy App App version is automatically accessed by us. Your name and email id is provided by you to us at your discretion. The information specified in this paragraph shall be used only for the purpose of addressing any specific issues that the user may have and for enhancing user experience and convenience while using the Winzy App App.

6. We collect the usage pattern of the Winzy App Site through third party tools like Google Analytics. While we do not know the individual user's usage pattern of the Winzy App Site, we collect the aggregate usage pattern of all users of Winzy App Site. However, we are not aware if the third party tools that we use would store individual user specific usage pattern.

7. When you use the Winzy App Site, you provide us with your Internet Protocol (“IP”) address. We may use cookies or similar electronic tools to store your information. We may store a cookie on your computer or mobile device which in turn would store information about your geographical location. We collect the geographic location of the users of Winzy App Site for blocking users from the Excluded locations (as defined in this Privacy Policy below).

8. When you use and access the Winzy App Site, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, IP address, browser type, browser language, referring / exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time of your request, one or more cookies that may uniquely identify your browser, your phone number and various status information.

9. When you use the Winzy App Site, our servers log records certain general information that our mobile application sends whenever a message is sent or received, or if you update or request any status information, including time and date stamps and the mobile phone numbers, the messages were sent from and to. Files that are sent through the Winzy App Site will remain on our servers after delivery for a short period of time, but shall be deleted and stripped of any identifiable information within a short period of time in accordance with this policy.

10.The cookie stored on your computer or mobile device may be refreshed once every month so that the information stored in the cookie is the latest and most relevant to you. We retain the right to bust the cookie (forcibly reset the cookie) before the expiry of one (1) month from the date of last update for technical reasons. However, any such cookie bust shall not target any specific user and shall apply to all the users of the Winzy App Site.

Information we collect

When you use and access the Winzy App Site, we collect and store your personal information. Our primary goal in doing so is to provide a safe, efficient, smooth and customised experience. This allows us to provide services and features that most likely meet your needs, and to make your experience safer and easier. Importantly, we only collect personal information about you that we consider necessary for achieving this purpose.

In general, you can browse the Winzy App Site without revealing your identity and/or any personal information about yourself. Once you give us your personal information, you are not anonymous to us. To fully use the Winzy App Site, you will need to register using our online registration form, where you may be required to provide us with your name, date of birth, contact number, email id, user id, password, residence and/or any other personal information as indicated on the registration form throughout the Winzy App Site. You always have the option to not provide information by choosing not to use a particular service or feature on the Winzy App Site.

In addition to the above, we may need to verify your identity in order for you to use some aspects of the Winzy App service. For the purposes of verification, we may also collect the following personal information from you:

1. Aadhaar card information;

2. PAN Card information;

3. Government-issued residence proof;

4. User's bank account details and proof of the same;

5. Tax-related information; and

6. Other information as may be required to verify you in accordance with applicable laws and regulations.

We may require you to furnish information about the payment methods such as credit/debit cards, e-wallets and other online payment methods. We may also require you to furnish additional information about the same including but not limited to billing address, card type, number, expiration date, card security code etc. If you choose to access any Winzy App service which requires payments, you may be required to furnish the above stated details.

Link to Third Party Sites

The Winzy App Site may include links to other websites or web pages. Such sites or pages are governed by their respective terms & conditions and privacy policies, which is beyond our control. Once you exit the Winzy App Site and enter a third party site through the Winzy App Site, use of any information you provide shall be governed by the privacy policy of the operator of the site you are visiting. Winzy App shall not be responsible for any use of third party site by such user.

The Way Winzy App Uses Information

If you submit Personally Identifiable Information to us through the use of Winzy App Site and/or Winzy App App, then we use your personal information to operate, maintain, and provide to you the features and functionality of the Winzy App Site . In particular, your contact number (mobile phone number) shall be essential to your use of the Winzy App Site and shall be retained. Any Personally Identifiable Information or status content that you voluntarily disclose on use and access of the Winzy App Site becomes publicly available and may be collected and/or used by other users of the Winzy App Site (unless such user is blocked by you). Your name may be displayed to other users when you update your status messages through the use of the Winzy App Site and other users may contact you through the use of the Winzy App Site . We do not use your contact number (mobile phone number) or any other Personally Identifiable Information to send commercial or marketing messages without your consent or except as part of a specific program or feature for which you will have the ability to opt-in or opt-out. We may, however, use your contact number (mobile phone number) or email address (if provided) without your further consent for non-marketing or administrative purposes (such as notifying you of major Winzy App Site changes and/or for customer service purposes). We may use both your Personally Identifiable Information and certain non-personally-identifiable information (such as anonymous user usage data, cookies, IP addresses, browser type, clickstream data, etc.) to improve the quality and design of the Winzy App Site and to create new features, promotions, functionality, and services by storing, tracking, and analyzing user preferences and trends. We may use your information by presenting you advertised products and/or services that are tailored to you. We may use cookies and log file information to

1. remember information so that you will not have to re-enter it during your visit or the next time you use the Winzy App Site;

2. provide custom, personalized content and information;

3. monitor individual and aggregate metrics such as total number of visitors, pages viewed, etc.;

4. track your entries, submissions, views and such;

5. send you news alters, match alters and match scores (if subscribed); and

6. detect and investigate any fraud or illegal activity on the Winzy App Site

Information Sharing and Disclosure

We do not rent, use, sell or transfer any information collected from you to advertisers or spammers.

We may disclose your information when it is requested and/or required by law or by any court, governmental agency, and/or any authority for the purposes of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for complying with the applicable laws and regulations. We may disclose your information to law enforcement agencies if we believe that the Winzy App Site is being used for any fraudulent activities and/ or to prevent any fraud and/or any illegal act that we have reasons to believe may be caused on us and/or through the use of the Winzy App Site.

Your information may be accessed by our employees during the course of their normal work, however, such employees are governed by confidentiality agreement and access is provided on a need to know basis for fulfilling the responsibilities assigned to them by us.

Your information may be accessed by third party service providers who are engaged by us to provide any services pertaining to the Winzy App Site (such as maintenance services, database management, web analytics etc). These third party service providers have access to your information only to perform the task assigned to them and are governed by confidentiality and non-disclosure agreement.

Other users of the Winzy App Site may see your Status Submissions in a way that is consistent with the use of the Winzy App Site service. In other words: If another user has your mobile phone number stored in their mobile phone address book or contact list, they will be able see your status information unless you have chosen to block such user. “Last Seen” information is available and displayed to each user who has your contact number (mobile phone number) in their mobile phone address book or contact book (and which you have not blocked), and reflects the last approximate time the Winzy App Site has been used or brought to the foreground on your mobile phone. “Last Seen” information is reported to the Winzy App Site when a user brings the mobile application to the foreground on his mobile phone device.

In the event ownership or control of the Winzy App Site is acquired by a new owner, your information may be transferred to the new owner as such a transfer may be necessary for the continued operation of the Winzy App Site. Any changes to the privacy policy by the new owner shall be notified on this Winzy App Site.

Monitoring of Transactions

All gaming and account transactions are recorded on our computer system. We also carry out routine monitoring of all transactions as they take place, to assist us in improving the service that we provide to you.

All telephone conversations from the Users to our customer support centre may be recorded both to assist us in training and in quality management, and to allow for the speedy resolution of the queries.

Data Charges and Mobile Phones

You are responsible for any mobile charges that you may incur for using our services, including data charges. If you are unsure what those charges may be, you should ask your service provider before using our services.

If you change or deactivate the mobile phone number that you used to create a Winzy App account, you must update your account information within seventy two (72) hours to prevent us from sending to someone else messages intended for you.

Special Note to Users from Excluded Locations

The Excluded Location shall be defined as the Countries/regions other than republic of India and Excluded States in India where the Winzy App game shall not be offered and accessed and/or prohibited to be offered and accessed by the users.

If you are a user accessing the Winzy App site and service from any Excluded locations (Excluded States in India and countries/regions other than Republic India) with laws or regulations governing personal data collection, use, and disclosure, your continued use of Winzy App site and service (governed by the Indian laws, Winzy App Terms & Conditions and Privacy Policy) you consent to transfer your personal information to the Winzy App as per the Republic of India laws and regulations.

Privacy Measures for Minors

Winzy App is intended for persons who are eighteen (18) years of age or above. If the User is under eighteen (18) years of age, he/she shall not be permitted to use the platform ‘Winzy App’.

If the User is a parent and/or guardian and believe that we may have inadvertently collected personal information from their child, they can notify us immediately by sending an email to winzy.info@gmail.com.

Our Commitment to Data Security

We are committed to protecting the security of your personal information. Protection of the User Information, including the registration details and any debit or credit card information the User provides to us, is a priority for us. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure.

Any personal information which identifies the User will be encrypted at all times whilst in transit over the internet. The technology used by us encrypts any information sent by the User on secured pages. Our server then reads the information using a private key. This means that your information, be it debit or credit card information or any other personal details, is turned into a code that can only be decoded with the private key or password.

All information gathered is securely stored within controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited.

Whilst neither we, nor any other organization, can guarantee the security of information processed online, we do have appropriate security measures in place to protect your personal information. For example, we store the personal information you provide on computer systems with limited access that are located in facilities to which access is limited.

To further protect your privacy and security, we reserve the right to take reasonable steps (such as requesting your password) to verify your identity before granting you profile access or making corrections.

Additionally, you should ensure your password is kept secret at all times. You will be responsible for maintaining the secrecy of your password and account information.

Unsubscribing to Communications

If the User does not want to receive any e-mails from us in the future, they are required to let us know by dropping an email to us. We will use our reasonable endeavours to remove the User’s name from the related mailing list within fourteen (14) working days of his/her request. The User may also change his/her preferences at any time by revising his/her account profile by un-ticking the boxes for the previously opted communications.

The User may also click the “unsubscribe” link at the bottom of any emails he/she may receive from us and follow the necessary instructions provided.

Changes and updates to this Privacy Policy

This Privacy Policy may be revised periodically and this will be reflected by the "effective date" below. Please revisit this page to stay aware of any changes. Your continued use of the Winzy App Site constitutes your agreement to this Privacy Policy and any amendments.

This Privacy Policy may be revised periodically and this will be reflected by the "date last modified" below. Please revisit this page to stay aware of any changes. If a revision to this Privacy Policy, in our sole discretion, is material, we will notify you by contacting you through the email address associated with your account.

Contact Information: Please contact Winzy App with any questions or comments about this Privacy Policy by emailing us at winzy.info@gmail.com.

Your continued use of the Winzy App Site constitutes your agreement to this Privacy Policy and any amendments.

You shall be responsible for keeping your information current. You may update your information by contacting us at winzy.info@gmail.com. and we will use reasonable efforts to process any change you make; provided, however, that requests to delete information are subject to our internal reporting, processing and retention policies and all applicable legal obligations.

Your Choices

You may, of course, decline to submit Personally Identifiable Information through the Winzy App Site in which case Winzy App may not be able to provide certain services to you. If you do not agree with our Privacy Policy or Terms & Conditions, the Users/visitors/ participants are advised to stop accessing and/or uninstall the Winzy App Site respectively. The users are also requested to delete their account from the Winzy App platform. Your continued usage of the Winzy App Site shall signify your assent to and acceptance of our Privacy Policy and Terms & Conditions (including any amendment thereof). To protect your privacy and security, we take reasonable steps (such as SMS authentication) to verify your identity before registering your contact number (mobile phone number) and granting you access to the Winzy App Site and/or the Winzy App App.

For any further updates and/or information, the Users are requested to contact Winzy App via email to support at www.winzy.in or available web forms with any questions or comments about this Privacy Policy and/or Terms & Conditions, your personal information, your consent, or your opt-in or opt-out choices.

If you have any questions or suggestions or wish to make a complaint you can contact us at winzy.info@gmail.com.